National Association of State Approving Agencies
National Association of State Approving Agencies
Advocates for quality education and training programs for our nation's veterans.
Home > News > Education Department Employee Honored with Pennsylvania Governor's Award for Excellence

Education Department Employee Honored with Pennsylvania Governor's Award for Excellence

June 4, 2018
Harrisburg, PA - Gagliardo is among 47 employees from 10 agencies to be recognized by Governor Tom Wolf for accomplishments in 2017. Recipients of the Governor’s Award for Excellence are commonwealth employees who are recognized for providing outstanding service and making government more responsive and effective.

“Being a member of the Department of Education team means you’re serving the people of Pennsylvania,” Secretary Rivera said. “Linda is an outstanding representative of the dedication I see across the department. She has demonstrated that one person can make an impact and truly defines “Government that Works.”

As part of the Department’s Division of Veterans/Military Education, Gagliardo ensures all federal and state regulations are followed when veterans and their dependents submit for G.I. Bill® benefits. In addition to her standard duties, Gagliardo volunteered to review initial certifications for all commonwealth veterans applying for Apprenticeship and On-the-Job approved programs using their G.I. Bill® benefit.

The G.I. Bill® is federal benefit first introduced in 1944 and is earned by service members to cover the costs associated with getting an education or training following their service.

Gagliardo has continued to refine her process, which is so effective that it reduced the wait time for veterans to receive their initial benefit payment from 16 weeks down to only four to six. She also serves as the point of contact for inquiries from the Veterans Administration for any issues regarding a veteran’s initial apprenticeship or on-the-job training certification.

Additionally, Gagliardo has created several training documents for Pennsylvania’s veteran community and the state’s 562 approved facilities sponsoring apprenticeships and on-the-job training programs to explain the G.I. Bill® benefit certification process.

Pennsylvania is one of only a few states that provides this additional service to veterans to speed up the process for benefit payments for the G.I. Bill® in these programs. Gagliardo’s efforts and training materials have been copied by other states in developing their programs to match her work in helping veterans throughout the country.

Gagliardo was nominated for the Governor’s Award by her supervisor, John D. Ayres.